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MainHelp CenterBusiness Account

Business Account

Providing you with all the support you need to manage your finances and grow your business.

Payment Links

Can I accept payments in another currency through my payment link?
Does the link expire?
I want to send a payment link to a customer. How do I go about this?
How can I accept payments with payment links?
What is a ZiiLink?

FAQ

How can I add/update my email address?
What number can I call to get support?
I'm getting an error message when signing up for a Ziina account
What is the difference between Personal, Professional and Business accounts?
How do I provide feedback?
How do I report issues?
How can I reach out to Customer Support?
How do I close my account?
Can I access my Ziina account on my computer?
How can I change my mobile number?
How can I reset my Ziina pin?
How can I change my ZiiName?
How can I view my account statement?
How can I access or edit my account settings?
Can I enable Face ID with my Ziina Business?
Why do I need to share my contacts?
How can I download Ziina?

Cashout

Can I cash out to my personal bank account?
Do I pay a fee to cash out?
Which banks can I cash out to?
How long does it take to process my cash-out?
How can I cash out?

Receiving a Payment

How do I use my NFC card?
What are payment links?
How do I receive a payment?

Ziina Business Fees/Charges

What are the transaction limits for your Ziina Professional account?
What are the transaction limits for my verified Business account?
What are the fees to use Ziina Business?
Are there any fees for sending/receiving money for Ziina Business?

Refer a Business

What are the benefits of referring a business to Ziina Business?
How can I refer a business to Ziina?

ZiiBoard - Payment Keyboard

Am I eligible to use the ZiiBoard?
What is the ZiiBoard?

QR Code

How can I get paid with a QR code?
How to generate Ziina QR code for payments?
What is a payment QR code?

Invoices

How can I send an invoice to a customer?
How can I generate an invoice via Ziina?

Money Transfer

How fast is the money transfer?
Can I transfer money via IBAN?
Can I transfer money to my bank from the app?

Adding Cash

What type of card can you add to your Ziina wallet?
How can I add or remove cards from my Ziina wallet?
How can I add cash to my Ziina wallet?

Sending a Payment

What’s the money transfer limit I can send using Ziina Business?
How can I send a payment using Ziina Business?
How can I send money?

Accepting International Payments

Can I use an international card to make a payment?
Which currencies does Ziina support for international payments?
How can I start accepting international payments?
Can I accept payments from international customers?

Accepting a Payment

How do I receive money from people who aren’t on Ziina?
Can I refund a payment?
Do my customers need to download Ziina to pay me?
What payment methods are accepted?
How do I use Ziina to accept payments?

Ziina Business Account Settings

How can I add personalized branding to my Ziina Business account?

Getting Started with Ziina Business

How can I open a Ziina Business account?
What is Ziina Professional?

Register

Why do I need to verify my identity (Emirates ID Verification)?
How do I get notified when my account gets verified?
How do I verify my account?
How do I register for a business account?